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1. RESERVATION DEPOSIT AND PAYMENT OF BALANCE: The reservation deposit is payable (normally £100 / week booked) with the completed booking form. The full balance is payable no later than 6 weeks prior to the date of arrival.
2. CANCELLATIONS: The final balance is due 6 weeks before arrival. In the event this is not paid after our reminders and our reasonable chasing, we reserve the right to cancel the cottage booking, and in this event the deposit will be forfeited. All other cancellations must be confirmed in writing. For cancellation up to 6 weeks prior to the arrival date we provide a 100% refund. Cancellations within 6 weeks of the arrival date will be refunded 50% of total booking fee.
3. UNAVOIDABLE CHANGES: We reserve the right in any reasonable circumstances to cancel the booking and in this event we will return all sums (but without interest or compensation). In the event of a major change to the booking being necessary, we will inform the client as soon as is reasonably possible, and if the client does not wish to accept the booking on this basis we will cancel the booking and return all sums (but without interest or compensation).
4. AVAILABILITY: Unless otherwise agreed the cottage will be available for occupation from 4.00pm on the first day of rental and must be vacated by 10.00am on the last day of rental. The owners shall not be obliged to offer the accommodation before the time stated and the client shall not be entitled to remain in occupation after the time stated.
5. LIABILITY: We the owners of the cottage accept no responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects however caused. This includes Amazon, Netflix (or similar online accounts) used whilst staying at the cottage - please remember to always Log Out. We accept no responsibility or liability whatsoever for any loss or damage or alteration to the terms of the booking caused by events beyond the owners control including adverse weather conditions, war, civil commotion, fire, flood or industrial dispute. The owners shall not be liable to the client for any temporary defect or stoppage in the supply of public or private services to the cottage. Under no circumstances shall the owners’ liability to the client exceed the amount paid to the owner for the rental period.
6. SAFETY, SECURITY AND MAINTENANCE: The owners or their caretakers reserve the right to enter the cottage at any time for whatever reason. We would of course always try and contact you first if this was during your stay. We have installed and maintain 2x smoke alarms and 1x CO2 alarm and have also fitted 2 stair rails and a thermostatic shower over the bath with hand rails for your general safety and wellbeing.
7. ACCOMMODATION: Only the persons shown on the booking form are permitted to stay overnight in the cottage.
8. PRICE GUARANTEE: The price of renting the cottage is fully guaranteed and no surcharges will be added to the cost shown on the booking form.
9. WEBSITE or LEAFLET or OTHER DESCRIPTIONS: All website and marketing descriptions are made in good faith and every care is taken to ensure their accuracy, but no liability will be accepted in the event of any error.
10. CONTRACT: This contract is governed by and shall be interpreted in accordance with English law and the parties hereto shall both submit to the jurisdiction of English courts.
11. CONSIDERATION: The client agrees to be a considerate tenant and to take good care of the holiday cottage and to leave it in a clean and tidy condition at the end of the rental period. The owner reserves the right to surcharge the client in the event that the holiday cottage is left in an unacceptable condition at the end of the rental period. The client also agrees not to act in any way which would cause disturbance to those residents in neighbouring cottages.
12. INSURANCE: Clients are advised that no personal insurance cover, including cancellation insurance, is included with the booking of the cottage. Any insurance which the client may require should be taken out separately by the client. Standard holiday home and contents cover is in place.
Updated: 24/10/2021